Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal data when you visit and make purchases from the Fall from Ashes Official Store.

1. Who We Are

The administrator of your personal data is Fall from Ashes (store@fallfromashes.com). We are responsible for processing and protecting your data.

2. What Data We Collect

We may collect the following data:

• Your name and surname (if provided)
• e-mail address
• Shipping address
• Order details
• IP address and browser information
• Any information you provide through contact forms or e-mail

3. Why We Collect Your Data

We use your personal data to:

• Process and deliver your orders
• Contact you if necessary regarding your purchase
• Accept and process payments
• Improve our website and services

4. Who We Share Your Data With

We may share your data with:

• Payment providers (Stripe, WooPayments)
• Shipping and delivery services
• Hosting and technical service providers

Your data will never be sold or shared with third parties for unrelated marketing purposes.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request data deletion
• Withdraw your consent at any time
• File a complaint with a supervisory authority

To exercise your rights, contact us at: store@fallfromashes.com

6. Cookies

Our website uses cookies to:

• Maintain your shopping cart
• Improve functionality and performance
• Track anonymous usage statistics

You can manage or disable cookies in your browser settings.

7. Legal Basis

We process your data based on:

• Your consent
• The need to perform a contract (fulfilling your order)
• Our legitimate interest (analytics and site improvements)

If you have any questions about this Privacy Policy, please contact us at store@fallfromashes.com.